PRIVACY POLICY

Effective Date: March 31, 2026

Mavtao Pte. Ltd. ("Mavtao," "we," "us," or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you use our mobile applications and related services ("App").

By using the App, you agree to the collection and use of information in accordance with this Policy.


1. Information We Collect


1.1 Personal Information

We may collect personal information that you voluntarily provide, including:

  • Name

  • Email address

  • Feedback or support inquiries


1.2 Photos and User Content

Some features of the App allow you to upload photos or other content (e.g., for analysis, feedback, or AI-generated results).

  • Photos are used solely to provide the requested feature or output

  • We do not collect biometric identifiers, facial recognition templates, or depth data

  • Photos may be processed by AI systems (including trusted third-party providers) only to generate results


1.3 Usage Information

We automatically collect limited non-personal data such as:

  • Device type and OS

  • App interactions and feature usage

  • Log and performance data

This helps us improve functionality, security, and performance.


2. How We Use Information


We use collected information to:

  • Provide, operate, and improve the App

  • Generate outputs (including AI-based analysis)

  • Respond to user inquiries and support requests

  • Personalize user experience

  • Monitor usage, performance, and security

We do not use photos or sensitive data for advertising or identity recognition.

AI Processing:
We may use AI systems (including third-party providers such as OpenAI or Google) to process uploaded content. These providers act on our behalf and are contractually restricted from using your data for unrelated purposes.


3. Data Sharing and Disclosure


We do not sell or rent your personal information.

We may share data with:

  • Trusted service providers (hosting, analytics, AI processing) under strict confidentiality

  • Legal authorities if required by law or to protect rights and safety

  • Successors in the event of a merger, acquisition, or asset sale

All third parties are required to handle your data securely and only for specified purposes.


4. Data Retention


We retain data only as long as necessary:

Data Type Retention Period Temporary content (e.g., one-time photo processing) Deleted within 24 hours Saved user content Retained until you delete it or request deletion Account and usage data Retained as needed for service operation and legal compliance

AI-processed data is retained only for the time required to complete the request and is deleted shortly after processing.


5. Data Security


We implement industry-standard security measures including encryption and secure storage.

However, no system is completely secure, and we cannot guarantee absolute protection.


6. Your Rights


You have the right to:

  • Access, update, or delete your personal information

  • Withdraw consent for data processing

  • Opt out of promotional communications

To exercise these rights, contact us at: hello@mavtao.com


7. Children's Privacy


The App is not intended for users under 13 years old.

We do not knowingly collect data from children. If such data is identified, it will be deleted promptly.


8. International Data Transfers


Your information may be processed in countries outside your residence, including Singapore, the United States, or other jurisdictions where our service providers operate.

We ensure appropriate safeguards are in place.


9. Changes to This Policy


We may update this Privacy Policy periodically.
Updates will be posted within the App with a revised effective date.


10. Contact Us


Mavtao Pte. Ltd.
📧 Email: hello@mavtao.com


This Privacy Policy is designed to comply with applicable regulations including GDPR, CCPA, and platform requirements such as Apple App Store privacy guidelines.