PRIVACY POLICY
Effective Date: March 31, 2026
Mavtao Pte. Ltd. ("Mavtao," "we," "us," or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you use our mobile applications and related services ("App").
By using the App, you agree to the collection and use of information in accordance with this Policy.
1. Information We Collect
1.1 Personal Information
We may collect personal information that you voluntarily provide, including:
Name
Email address
Feedback or support inquiries
1.2 Photos and User Content
Some features of the App allow you to upload photos or other content (e.g., for analysis, feedback, or AI-generated results).
Photos are used solely to provide the requested feature or output
We do not collect biometric identifiers, facial recognition templates, or depth data
Photos may be processed by AI systems (including trusted third-party providers) only to generate results
1.3 Usage Information
We automatically collect limited non-personal data such as:
Device type and OS
App interactions and feature usage
Log and performance data
This helps us improve functionality, security, and performance.
2. How We Use Information
We use collected information to:
Provide, operate, and improve the App
Generate outputs (including AI-based analysis)
Respond to user inquiries and support requests
Personalize user experience
Monitor usage, performance, and security
We do not use photos or sensitive data for advertising or identity recognition.
AI Processing:
We may use AI systems (including third-party providers such as OpenAI or Google) to process uploaded content. These providers act on our behalf and are contractually restricted from using your data for unrelated purposes.
3. Data Sharing and Disclosure
We do not sell or rent your personal information.
We may share data with:
Trusted service providers (hosting, analytics, AI processing) under strict confidentiality
Legal authorities if required by law or to protect rights and safety
Successors in the event of a merger, acquisition, or asset sale
All third parties are required to handle your data securely and only for specified purposes.
4. Data Retention
We retain data only as long as necessary:
Data Type Retention Period Temporary content (e.g., one-time photo processing) Deleted within 24 hours Saved user content Retained until you delete it or request deletion Account and usage data Retained as needed for service operation and legal compliance
AI-processed data is retained only for the time required to complete the request and is deleted shortly after processing.
5. Data Security
We implement industry-standard security measures including encryption and secure storage.
However, no system is completely secure, and we cannot guarantee absolute protection.
6. Your Rights
You have the right to:
Access, update, or delete your personal information
Withdraw consent for data processing
Opt out of promotional communications
To exercise these rights, contact us at: hello@mavtao.com
7. Children's Privacy
The App is not intended for users under 13 years old.
We do not knowingly collect data from children. If such data is identified, it will be deleted promptly.
8. International Data Transfers
Your information may be processed in countries outside your residence, including Singapore, the United States, or other jurisdictions where our service providers operate.
We ensure appropriate safeguards are in place.
9. Changes to This Policy
We may update this Privacy Policy periodically.
Updates will be posted within the App with a revised effective date.
10. Contact Us
Mavtao Pte. Ltd.
📧 Email: hello@mavtao.com
This Privacy Policy is designed to comply with applicable regulations including GDPR, CCPA, and platform requirements such as Apple App Store privacy guidelines.